Confidentiality and Comfort:
A Priority for an Insurance Company in Sherbrooke
In the insurance industry, protecting personal information is not only a commitment to clients — it's a legal and ethical obligation. For a well-established insurance company in Sherbrooke, this responsibility took on new meaning as they began a major transition: gradually bringing their representatives back to the office.
The goal?
To foster collaboration, encourage knowledge sharing among colleagues, and ensure smoother in-person communication — all within a friendly, yet secure environment where confidentiality is respected.
However, a challenge quickly became apparent:
Despite their best intentions, management was confronted with a problematic acoustic reality. The workspace was noisy, with excessive echo in the offices. Even the most ordinary conversations became distracting for nearby employees. This situation created widespread discomfort, disrupted concentration, and most importantly, undermined the confidentiality of sensitive discussions.
Understanding that acoustic comfort is a pillar of both workplace well-being and information protection, the company turned to Feltkütur, a firm specializing in custom acoustic solutions.
A Targeted and Aesthetic Solution
With Feltkütur’s expertise, several tailored interventions were implemented:
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Tekboard Beam panels were installed on the ceiling, acting as sound absorbers to reduce reverberation in open spaces.
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In select private offices, the addition of Düotex Tahméa panels helped improve sound clarity while adding a touch of design texture.
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Renaissance acoustic curtains were integrated to provide both enhanced sound comfort and essential visual privacy for confidential conversations.
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Finally, in the entry hall — a space with high ceilings and large windows — Tekboard Quadra panels were installed, ensuring high acoustic performance while complementing the architectural design.
✅ The Result: Performance, Confidentiality, and Well-being
Thanks to these improvements, the company not only enhanced the overall acoustic comfort of its workspaces, but also reaffirmed its commitment to protecting the confidentiality of employee and client communications. Today, representatives can talk, share, and collaborate in a calm, respectful, and focused environment.
A great example of how design, acoustics, and professional ethics can go hand in hand.
